Who we are

Our website address is: http://prosoundandvideo.net.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you rent equipment on this website, we will set up a cookie that is used to reference the items you have added to your cart, and related information about your rental. The cart cookies will persist for a week, or until you complete your rental payment, whichever comes first. If you delete the cookie before you complete your rental payment/purchase, you will no longer see any in your cart any data related to a rental you had begun to set up.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Data about any equipment rentals, including your name, email, phone number, and items you rented will be included in transactional emails to you to confirm your rental and to us to notify us of your rental.

How long we retain your data

If you rent equipment, information about you that you entered (email address, phone number, the details of your rental) will be stored indefinitely for our business records. Pro Sound and Video employees and website administrators will be able to see and edit that information.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you related to equipment rentals, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

We use several third-party services that may have access to your data if you interact with this website.


We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ and you can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout


Transactional email related to online equipment rentals, password recovery etc., is handled by a service called Mailgun. You may learn more about how Mailgun handles any of your data that get passed through them in an email at: https://www.mailgun.com/privacy-policy


We use a third party service called Stripe to process credit card payments related to equipment rentals. We do not store any of your credit card information in our own system, but your name and payment information is passed along to Stripe so they can process payment. If you have questions about that data, you may review Stripe’s data policies at: https://stripe.com/us/privacy